Here’s what some of our other customers had to say:

April 2017
five stars

Karen and Sophie are extremely good, I was very surprised, but in a good way, at the amazing service I received. They answered all my questions efficiently

Mr Kansik, a happy tenant

five stars

Karen was great, very helpful and informative. The whole process has been very smooth, including the move.

Mr Beatty, a happy tenant

five stars

I have never had any issues, and the team are always polite and friendly.
I always deal with the same people which is good; Karen is my main contact and she will always point me in the right direction. Kelly and Alison in maintenance have always been helpful too.

Mrs Martin, a happy landlord

five stars

I think that everyone we dealt with has always been very personable, down to Earth, chatty and knowledgeable about property and services. They built up a rapport with us quickly. It was mainly Karen. Since moving in, the property management side from Alison has been very efficient too.

Mr Dalwood, a happy tenant

five stars

Sophie and Karen helped us out from the beginning to the end. They really understood our situation. The property is a really nice place, we are really happy.

Mr Fryer, a happy tenant

five stars

I have been very happy with the service provided by Hartwells.
A number of possible tenants were identified, and some were rejected by Hartwells which I feel shows they fully understood what we are looking for. The tenants that have moved in are ideal, we are very pleased. Since the move in, we have had good contact with Alison, she has been in touch and all has been done smoothly; she is very much on the case.
Before the move in, Karen had been in touch for many months, she worked hard and we appreciated the work she did. We heard Lara in action to tenants too, and she was very good.
They are a very good team, and everyone knows their roles and who we would be moving onto next. There was no muddle at all, it was very straightforward.

Miss Saxby, a happy landlord

five stars

Everybody I speak to in the branch in all departments are excellent. They are helpful, quick with responses, have good humour, are personable and reliable.
I am selling with them too at the moment.

Mr Turney, a happy landlord

March 2017
five stars

The sales process was painful, but that was nothing to do with Hartwells, I can’t criticise Hartwells at all and I have written to Matthew to state my satisfaction.
Matthew was very, very good at getting back to us throughout the process.

Nick, a happy seller

five stars

Kim and Karen were fantastic with the move in; they looked after me with everything and anything I needed. Things are always done efficiently and sorted quickly for me; the team are cracking, absolutely brilliant.

Mr Sladden, a happy tenant

five stars

We had so many questions that we constantly were asking Kim and Karen, and they were so helpful with answering and were very patient with us.

Miss Hodson, a happy tenant

February 2017
five stars

The ladies that I worked with, Karen, Kim and Alison, were very helpful. They were always very nice on the phone and every so helpful too.

Mr Smith, a happy landlord

five stars

I have been very pleased with the service from Hartwells, and I have no complaints at all. Each member of staff has been very helpful, and responses are always quick and efficient.

Mr Alexe, a happy tenant

five stars

We have been very happy with the overall service from Hartwells. There have been no issues or problems at all, the responses from Kim have been very good.

Mr Gadzov, a happy landlord

five stars

The service was perfect. I received frequent calls to update me and check on any concerns. Joshua would look into things for me and I feel the guys were just generally all over it. They offered good support, and there are no quibbles at all.

Mr Day, a happy buyer

five stars

The agents was very nice, and answered all my questions. There were no issues or problems and he couldn’t have done any more.

Mr Hallsworth, a happy client

January 2017
five stars

There are no problems at all, the service is always very good. Matthew Lindsay, Matthew Terrell, and Chris are very good.

Mr McFarlane, a happy seller

five stars

The service is very efficient and the staff are very nice. Matthew and Maddie are very good, and there are no complaints.

Michael, a happy client

five stars

I have been very happy with the feedback and the number of people I have had through the door. Ihave been happy with the communication and contact from Matthew and Chris.

Myra, a happy client

five stars

It all went well, it went through very quickly with no real hold ups. I spoke with various members of staff and was happy with everything.

Christopher,  a happy seller

December 2016
five stars

The move in went smoothly, and Hartwells handle the property for me really well as I live away. Kelly is fantastic!!

Ms Reid, a happy landlord

five stars

The service provided was great, and the team did all they could for me. Matthew and Josh were the main agents, and they were brilliant. Josh was very helpful and sorted out a lot of things for me.

Neil, a happy seller

five stars

I feel that Hartwells do a very good job; they sell well and identify their purchasers well.

Carol, a happy seller

five stars

Joshua kept in contact, and kept me informed of what was going on. He made me aware of what to do for a smooth transition with the process.

Mr Millington, a happy client

November 2016
five stars

I would certainly recommend Hartwells on. All has been going very smoothly so far, the valuation went well- I am now on the market and getting plenty of viewings!

Stuart, a happy seller

five stars

The people we have dealt with have been brilliant, the overall service is great and I have no complaints what so ever.

Les, a happy seller

five stars

The valuation was fantastic and Joseph was really good. I would certainly recommend Hartwells as a company as I have rented with them in the past too.

Amanda, a happy client

five stars

I would certainly recommend Hartwells on. All has been going very smoothly so far, the valuation went well- I am now on the market and getting plenty of viewings!

Stuart, a happy seller

five stars

The people we have dealt with have been brilliant, the overall service is great and I have no complaints what so ever.

Les, a happy seller

October 2016
five stars

I really liked Matthew’s honesty, there was no hard sell and he respected what I was looking for. He treated me as a human being and not just as a contract, which I respected.

Mr Linfield, a happy client

five stars

Louise has been very helpful in the way that she addressed me concerns and queries. Information was shared as quickly as possible. She was very polite on the phone and spoke to me as a valued customer.

Ms Oyibo, a happy tenant

five stars

Overall the service I receive is very good. The team are very professional and I never have a problem with anything. Things get sorted quickly and efficiently for me and the team are very good at managing my property.

Mt Tigg, a happy landlord

five stars

The overall service has been excellent. It has gone really smooth, I’ve had no problems, it was all very quick.

Dan, a happy tenant

five stars

The efficiency and communication are great, I am kept updated in periods when the property is not let.

Mr Charman, a happy tenant

five stars

The valuation was very good indeed. The service has been professional, and prompt. I am really happy with the way everything has gone.

Ben, a happy vendor

September 2016
five stars

The feedback from the team at Hartwells is very good, and the team are very responsive to calls and emails.

Laura, a happy client

five stars

The people we have dealt with have been brilliant, the overall service is great and I have no complaints what so ever.

Leslie, a happy client

five stars

We were happy with everything, and thought the service on the appointment was all good.

Greg, a happy client

five stars

There are no improvements that could have been made in my opinion. It was a good service and I got all the information I needed.

Mark, a happy client

August 2016
five stars

The service from Maddie was absolutely great; she was very attentive and gave us all the time we needed and we did not feel rushed at all.

Colleen, a happy buyer

five stars

The staff have all been friendly, communicative and responsive. I have been dealing with Chris and he has been really helpful!

Mr Bunyan, a happy client

five stars

Everything has been absolutely fine, and I have been very pleased with the communication.

Our property is now under offer and so we are desperately looking for a property.

Anthony, a happy seller

July 2016
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June 2016
five stars

Thank you for helping us find our new home! The whole team have been amazing!

Catherine & David, happy buyers

five stars

Karen, thank you so much for helping us finally find an amazing new home!! We really appreciate all your help!

Sam, a happy tenant

five stars

Matthew, it goes without saying a HUGE, HUGE thank you! Without you none of this would have been possible! We are so grateful of all the time you spent on our sale, you’re a great salesmen! 

Richard & Tracey, happy buyers & sellers

five stars

I would like to thank you for all the help you gave my sister on the sale of her house. You were kind, helpful, caring and yet professional. Nothing wass too much trouble for you. I am sure you took a lot of pressure off her and made her happy before he moved to Australia.

Margaret, a happy customer

five stars

Everyone has been absolutely fantastic, from viewing to renting the property. The team kept in contact and updated me regularly, she made the process a lot easier for me, and her attitude towards providing a good service was incontestable.

Miss Brown, a happy tenant

five stars

Used our service before? We’d love a review of how we did!