What We Offer

Why Use Hartwells?

Our services are tailored to your lifestyle. As the largest letting agent in Aylesbury we have the experience to provide the appropriate support.

Click here to download our landlord guide which will provide more information on our services as well as being a comprehensive reference guide to letting your property. You can also click here to download our terms of business.

  • Discuss marketing strategy including the most effective way to present your property
  • Provide advice on regulation, compliance and the legal aspects of letting
  • Display prominent “To Let” and “Let By” boards
  • Market your property on multiple online portals and own website
  • 24/7 award winning telephone answering service
  • Identify quality applicants, to include affordability and suitability checks
  • Viewings accompanied by a member of our lettings team
  • Engage an independent company to carry out full referencing including Right to Rent checks
  • Offer a comprehensive range of household, contents and rent and legal protection policies*
  • Draft and organise the signature of all tenancy documentation via our electronic signature system
  • Collection of rent and provision of statements of account
  • Arrears chasing and advice on next steps
  • Dedicated in-house Client Accounts Manager
  • Arrange 1 hour of free and impartial tax advice with a qualified accountant
  • Check-out visits, documented by detailed reports with supporting photographs
  • Provide access to our online landlord portal where you will find your statements, documentation and be able to view annual financial reports
  • Dedicated in-house Property Manager
  • Organisation of compliance reports/certificates (e.g EPC, GSC, LRA, etc)*
  • 24/7 online maintenance portal translated into 42 languages for your tenants to use
  • Co-ordination of trusted contractors for property maintenance at competitive prices
  • Property visits, documented by detailed reports with supporting photographs
  • Impartial legal telephone helpline with advice on all aspects of residential lettings
  • Payment of outgoings such as ground rent, service charges and maintenance charges**
  • Prepare and serve section 8, 13, 47 and 48 notices*

Let Only Service - one month's rent inc VAT

Rent collect Service 8% exc VAT (9.6% inc VAT)

Managed Service - 11% exc VAT (13.2% inc VAT)

**Subject to a separate charge