What We Offer

Why Use Hartwells?

Our services are tailored to your lifestyle. As the largest letting agent in Aylesbury we have the experience to provide the appropriate support.

  • Discuss marketing strategy including the most effective way to present your property
  • Provide advice on regulation, compliance and the legal aspects of letting
  • Display prominent “To Let” and “Let By” boards
  • Market your property on multiple online portals and own website
  • 24/7 award winning telephone answering service
  • Identify quality applicants, to include affordability and suitability checks
  • Viewings accompanied by a member of our lettings team
  • Engage an independent company to carry out full referencing including Right to Rent checks
  • Offer a comprehensive range of household, contents and rent and legal protection policies*
  • Draft and organise the signature of all tenancy documentation via our electronic signature system
  • Collection of rent and provision of statements of account
  • Arrears chasing and advice on next steps
  • Dedicated in-house Client Accounts Manager
  • Arrange 1 hour of free and impartial tax advice with a qualified accountant
  • Check-out visits, documented by detailed reports with supporting photographs
  • Provide access to our online landlord portal where you will find your statements, documentation and be able to view annual financial reports
  • Dedicated in-house Property Manager
  • Organisation of compliance reports/certificates (e.g EPC, GSC, LRA, etc)*
  • 24/7 online maintenance portal translated into 42 languages for your tenants to use
  • Co-ordination of trusted contractors for property maintenance at competitive prices
  • Property visits, documented by detailed reports with supporting photographs
  • Impartial legal telephone helpline with advice on all aspects of residential lettings
  • Payment of outgoings such as ground rent, service charges and maintenance charges**
  • Prepare and serve section 8, 13, 47 and 48 notices*

Let Only Service - one month's rent inc VAT

Rent collect Service 8% exc VAT (9.6% inc VAT)

Managed Service - 11% exc VAT (13.2% inc VAT)

**Subject to a separate charge